Employee Communications Specialist – GTM and Product communications

Employee Communications Specialist – GTM and Product communications

Requirements

• 3 to 7 years of demonstrated ability in developing effective communications strategies and/or organizational change strategies, preferably in a high-growth environment.
• Outstanding written and verbal communication skills (a background as a writer is a big plus) and outstanding people skills.
• A strong ability to develop cross-functional relationships and work with employees in all functions and at all levels, from interns to executives.
• Shown success playing a consultative role with a variety of stakeholders.
• Quick learner who proactively owns the role and independently addresses and completes tasks.
• Solid understanding of digital communication channels and processes, including Slack, G-Suite, Smartsheets, Zoom and Poppulo.

Responsibilities

• Partner with GTM and Product leadership and communications leads to define and deliver internal communication best practices.
• Actively partner with the global employee communications team to ensure alignment of internal messaging, timing and editorial strategies.
• In collaboration with the GTM and Product leadership and communications leads, identify and develop engaging content to post to the intranet and refresh the homepage on a weekly basis.
• Help translate culture and brand through in-person and virtual, employee-facing events and experiences.
• Excellent project and program management experience in delivering virtual and in-person all hands meetings, town halls, roundtables, and “Ask Me Anything” sessions.
• Deliver change management communications for the function, including reorganizations, system, process and tools update, operational updates and announcements.
• Evolve existing and build new communication channels to ensure an efficient mix of top-down, sideways and bottoms-up communication is taking place.
• Balance planned communications with unplanned and urgent business needs.
• Partner closely with GTM Employee Communications team members to align and leverage GTM communication activities and moments.
• Prepare, proof-read and edit internal communication materials, including presentations, intranet content, newsletters, Slack posts and emails.
• Measure and report key communications metrics to relevant stakeholders.
• Analyze key communication metrics to make recommendations to improve our employee communication strategies.

Preferred Qualifications

• Fun, creative people are required.