Employee Benefits Account Manager
| Company | HUB |
|---|---|
| Location | Colorado Springs, CO, USA, Denver, CO, USA |
| Salary | $55000 – $65000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 2-5 years of related experience working as an Account Manager or Account Representative in the employee benefits arena
- High school diploma required, college degree preferred
- Proficiency in MS Office
- Excellent written and oral communication skills
- Excellent organizational and prioritization skills
- High attention to detail essential
- Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)
Responsibilities
- Support Account Executive in servicing assigned book of benefits accounts
- Build and maintain client relationships
- Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
- Assist clients with resolution of claims, billing, and other day-to-day service issues
- Maintain electronic filing and required data in Benefit Point (agency management system)
- Attend and present in client meetings and open enrollment meetings as needed
- Prepare, print, and, in some cases, deliver communication material to clients
- Review contracts, plan documents, and plan summaries for accuracy
- Prepare benchmark reporting
- Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
- Participate or assist in the new business process
Preferred Qualifications
- Client presentation experience preferred