Employee Assistant Program Counselor 2

Employee Assistant Program Counselor 2

Requirements

• Master’s Degree or equivalent education/experience
• Current Independent Ohio counseling licensure or Equivalent LISW, LPCC, MFT (Marital and Family Therapist)
• Proficient at Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong customer service, interpersonal, conflict resolution, problem solving, presentation skills and program planning skills
• Strong technology skills
• Ability to work effectively with all levels of the organization
• Ability to work independently on assigned projects
• Ability to analyze and interpret data and organize data into actionable process improvements
• Experience with health plan policies and medical terminology

Responsibilities

• Providing direct clinical care for The Ohio State University and Wexner Medical Center’s qualified faculty and staff, as well as their dependents
• Maintaining case load of clients and all clinical documentation and records in accordance with HIPPA and department practices
• Participating in bi-weekly consultation with direct supervisor
• Applying short term techniques such as Solution Focused Brief Therapy (SFBT) for assisting members to move through the stages of behavioral change and reduce difficulties
• Utilizing expanded clinical, conceptual, and practical knowledge to support clients experiencing mental health difficulties
• Facilitating and advising clients in identifying opportunities for improvement and referring to resources to optimize their efforts
• Effectively and efficiently documenting treatment plans and outcomes
• Presenting programs related to substance use, mental health, and workplace issues
• Delivering existing content virtually or in person to requesting employee groups
• Responding to requests for services for individuals or groups presenting with personal or work-related issues
• Assisting with the development and production of training content with guidance from senior team members
• Demonstrating effective solution-finding, negotiating, and conflict resolution skills
• Promoting teamwork
• Exhibiting dependability in meeting desired program outcomes and target dates for reports
• Managing scheduling, data input and follow-up processes for all workshops provided
• Participating in facilitation of Critical Incident Response sessions
• Counseling employees in identifying opportunities for improvement and referring to resources to optimize their efforts
• Performing self-audits and quality monitoring to improve performance
• Planning and participating in programming events to market OSU Health Plan programs

Preferred Qualifications

No preferred qualifications provided.