Education and Learning Designer/ Concepteur de l’education et de l’apprentissage
| Company | CSA Group |
|---|---|
| Location | Montreal, QC, Canada, Cleveland, OH, USA, Calgary, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Applies adult learning and instructional design theories, practices, and methods to create effective learning experiences that meet project learning objectives
- Ensures products are designed to meet accommodation/accessibility requirements
- Utilizes various authoring tools, learning management systems and AI resources to deliver high quality, current, learning content
- Recommends/develops assessment tools to measure the effectiveness of training programs and make data-driven improvements
- Identifies improved ways for applying systems and approaches to meet CSA’s evolving education product needs
- Researches and identifies new methods and systems to meet the changing needs and expectations of learners consistent with current learning theories and approaches
- Provides extensive guidance to project resources including subject matter specialists and outside vendors to develop content that aligns to learning objectives and outcomes
- Supports effective product design and development by solving/resolving stakeholder and content problems in a timely manner, with the ability to recognize systematic issues which require further redesign or development
- Guides efforts of the Production Coordinator regarding authorization for use of external materials as needed including technical subject matter graphics, translations and other value-added items as appropriate to ensure all necessary items are in place for product development
- Collaborates with Education Product Managers and subject matter specialists (SMS’s) to identify and define the target audience’s problems/issues/needs and recommend appropriate solutions
- Participates/monitors pilot deployment of courses and conducts evaluation to validate that courses meet the defined learning objectives and learning outcomes
- Responsible for product development, including design, development, quality assurance, publishing, and maintenance of new or existing education products for CSA customers across various industry sectors and occupations
- Engages the learner through suitable activities and delivers on learning outcomes
- Conducts role-based needs assessment by facilitating practitioners to break down complex jobs/tasks and processes into manageable, teachable components
- Uses problem solving skills to work with subject matter experts to deliver high-quality learning products that meet the needs of the learner
- Provides support to end users by promptly resolving issues related to learning product design
- Manages resources and content for multiple projects simultaneously to ensure timely delivery and adherence to quality standards
Responsibilities
- Applies adult learning and instructional design theories, practices, and methods to create effective learning experiences that meet project learning objectives
- Ensures products are designed to meet accommodation/accessibility requirements
- Utilizes various authoring tools, learning management systems and AI resources to deliver high quality, current, learning content
- Recommends/develops assessment tools to measure the effectiveness of training programs and make data-driven improvements
- Identifies improved ways for applying systems and approaches to meet CSA’s evolving education product needs
- Researches and identifies new methods and systems to meet the changing needs and expectations of learners consistent with current learning theories and approaches
- Provides extensive guidance to project resources including subject matter specialists and outside vendors to develop content that aligns to learning objectives and outcomes
- Supports effective product design and development by solving/resolving stakeholder and content problems in a timely manner, with the ability to recognize systematic issues which require further redesign or development
- Guides efforts of the Production Coordinator regarding authorization for use of external materials as needed including technical subject matter graphics, translations and other value-added items as appropriate to ensure all necessary items are in place for product development
- Collaborates with Education Product Managers and subject matter specialists (SMS’s) to identify and define the target audience’s problems/issues/needs and recommend appropriate solutions
- Participates/monitors pilot deployment of courses and conducts evaluation to validate that courses meet the defined learning objectives and learning outcomes
- Responsible for product development, including design, development, quality assurance, publishing, and maintenance of new or existing education products for CSA customers across various industry sectors and occupations
- Engages the learner through suitable activities and delivers on learning outcomes
- Conducts role-based needs assessment by facilitating practitioners to break down complex jobs/tasks and processes into manageable, teachable components
- Uses problem solving skills to work with subject matter experts to deliver high-quality learning products that meet the needs of the learner
- Provides support to end users by promptly resolving issues related to learning product design
- Manages resources and content for multiple projects simultaneously to ensure timely delivery and adherence to quality standards
Preferred Qualifications
- Post Secondary Degree or Diploma in the sciences, humanities, engineering, trades, business or other related area
- Postgraduate certificate, diploma or degree in instructional design, adult learning or equivalent
- 5-7 years of related work experience
- Experience in needs assessment, job task analysis facilitation
- Experience developing adult learning coursework
- Exceptional interpersonal and communication skills
- Strong project management and organizational skills
- Strong PC skills, including Adobe Cloud software, Articulate 360, MS Word, PowerPoint and Excel
- Occasional travel is required for this position
- Candidates with proficiency in French will be given special consideration