Eclinicalworks Cosmetic Administrator

Proven experience with eClinicalWorks (eCW) software, particularly in managing billing and patient workflows.
Familiarity with medical billing and coding practices; certification in medical billing is a plus.
Strong analytical and problem-solving skills to identify and resolve payment issues.
Excellent communication skills for engaging with insurance companies, patients, and internal teams.
High attention to detail with the ability to multitask in a fast-paced environment.
Experience in cosmetic or elective procedure billing and administration.
Knowledge of insurance claims processes and common reasons for denials.
Prior experience in healthcare administration or revenue cycle management role.

Maintain and update patient records specific to cosmetic services within the eClinicalWorks platform.
Configure and manage cosmetic procedure templates, billing codes, and workflows in eClinicalWorks.
Train staff on using eClinicalWorks efficiently for scheduling, documentation, and billing related to cosmetic services.
Ensure all cosmetic services are billed accurately and promptly within eClinicalWorks.
Review claims for completeness, identify errors, and submit corrections to avoid rejections.
Collaborate with insurance companies and patients to verify coverage and handle billing inquiries.
Investigate unpaid bills for cosmetic services and identify the root causes of delays or denials.
Communicate with payers (insurance companies, patients, or other parties) to resolve outstanding issues and secure payment.
Keep a log of reasons for unpaid bills, analyze trends, and recommend solutions to reduce payment delays.
Liaise with the finance and administrative teams to ensure alignment on billing and collections processes.
Stay updated on eClinicalWorks updates and cosmetic billing regulations to ensure compliance and efficiency.
Provide weekly reports on unpaid bills and progress on resolution efforts.