E-commerce Account Manager
| Company | Simplistic |
|---|---|
| Location | Kansas, USA, Pennsylvania, USA, Washington, DC, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Georgia, USA, Mississippi, USA, Virginia, USA, Colorado, USA, Utah, USA, New York, NY, USA, Maryland, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Michigan, USA, Illinois, USA |
| Salary | $60000 – $80000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 2+ years eCommerce project management experience
- 4+ years working with Content Management Systems (Knowledge with Shopify Plus preferred)
- Basic understanding of languages to build flash site websites (i.e. HTML and CSS)
- Advanced understanding of standard project management methodologies and requirements
- Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
- Conceptual understanding of the underlying technology used to deliver eCommerce experiences (product data, data structures, and data management)
- Willingness to work EST hours and some hours outside of normal business hours
- Strong verbal and written communication skills
- Very strong attention to detail and organization skills
- Thrive in a deadline driven environment
- Self-starter and ability to work in an ever-changing environment
Responsibilities
- Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
- Advise clients on strategic growth initiatives by understanding their unique business models, challenges, and goals to deliver tailored, high-impact solutions
- Develop and prioritize product roadmaps, define strategic recommendations, and implement scalable systems, tools, and operational frameworks that drive client growth
- Own all client communications across phone, email, and digital channels, ensuring transparency, alignment, and a high standard of professionalism
- Capture and synthesize client and internal feedback to continuously improve workflows, enhance collaboration, and strengthen overall delivery
- Serve as a subject matter expert in core technologies (e.g., Shopify Plus, HTML), providing rapid, informed responses to technical questions and escalations
Preferred Qualifications
- Bachelor’s Degree or equivalent preferred
- Familiarity with Content Management Systems (Knowledge with Shopify Plus preferred)
- SEO knowledge