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Donor Recruitment Coordinator II
| Company | American Red Cross |
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| Location | Birmingham, AL, USA |
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| Salary | $17.69 – $23 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- High School or equivalent required
- Minimum 3 years related experience or equivalent combination of education and related experience required
- Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable
- Must possess outstanding organizational and communication skills
- Effective problem-solving skills in managing multiple priorities
- A current valid driver’s license and good driving record is required
- Ability to work on a team
Responsibilities
- Confirm all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicate details to production planning staff
- Serve as a liaison between the customer and the appropriate staff and handle customer inquiries and requests in a professional, courteous, helpful and timely manner
- Prepare and maintain all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity
- Localize blood drive collateral using approved templates and/or campaign materials to include location, date, time, goal, etc. and send thank you notes to customers to help ensure the prospect for future customer activity
- Handle all inside sales support for assigned Recruitment District team to include incoming calls, distribution of mail, and coordination of meetings
- Provide review and initiate applicable follow up for the Print Cost Model and exceptions process
- Manage the donor pre-sign up process, status report review, and condensed report review with Reps for accuracy
- Responsible for providing own transportation for business purposes
Preferred Qualifications
No preferred qualifications provided.
