Documentation – Technical Writer I

Documentation – Technical Writer I

Requirements

• 2+ years in a SaaS, IT, or developer-focused environment—for example, prior experience as a technical writer, support engineer, product manager, or other technical role.
• Technical knowledge and expertise—the best writing stems from a true understanding of the product you’re writing about and the problems it solves.
• Curiosity, a willingness to wear a variety of hats, a desire to learn new things, and the drive to roll up your sleeves and tackle sophisticated problems.
• Experience with a lightweight mark-up language such as Markdown, Asciidoc, or Wikitext.

Responsibilities

• Work side-by-side with Elastic engineers, product marketing, support, and your fellow writers to document new features, improve our existing content, help users succeed with Elastic products, and tell a consistent Elastic story.
• Produce how-to guides, user guides, tutorials, and other content for our documentation website and in-product help center.
• Use Elastic’s Git-based software development process—being comfortable using Git and GitHub is important.
• Review and edit documentation changes contributed by other Elastic employees and community members.
• Test both the product and its documentation for accuracy and consistency.

Preferred Qualifications

No preferred qualifications provided.