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Division Learning Manager
| Company | Extra Space Storage |
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| Location | Corona, CA, USA |
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| Salary | $75900 – $101200 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor’s Degree strongly preferred
- A minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce
- Comprehensive knowledge of learning and development principles including familiarity with technology based learning, skill development, and change management
- Credibility to influence and coach employees, peers and executive management
- Able to establish and maintain collaborative partnerships across the division
- Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results
- Client focused to ensure that customer needs are built into solutions and processes
- Excellent strategic and process thinking abilities
- Results driven and metrics focused
- Strong business acumen
- Excellent communication and presentation skills
- Professional executive demeanor; decisive with highly versatile interpersonal skills
- Unquestionable business and personal integrity
Responsibilities
- Drive corporate initiatives and values through learning and development
- Instill a performance consulting mentality in the division
- Create developmental plans for teams and individuals
- Effectively manage learning resources necessary to implement these plans
- Manage the delivery of training and performance support solutions including new hire, management, team, technical, sales, service and training to support company and division objectives
- Manage training support functions
- Drive creative and aggressive improvements in training time to competency and performance execution
- Build strong relationships with internal partners
- Implement learning programs that will drive desired results
- Influence and contribute to building a service culture in the business
- Instill processes and tools that will drive consistent service delivery and common service behaviors across the division
- Measure the impact of various learning programs to ensure the appropriate business outcome is derived
- Assess opportunities for continued improvement, set goals and establish metrics for success
- Define and implement process improvements, tools and technology to enhance processes for learning execution
- Up to 50% travel required
Preferred Qualifications
- Bachelor’s Degree strongly preferred
