Dividend Events Specialist
| Company | Computershare |
|---|---|
| Location | Louisville, KY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience
- An understanding of the general concepts, various technologies, and metrics required to ensure successful day-to-day technical support
- Business-focused communication skills
- Understanding of and experience in low-level accounting principles and practices
- Experience working with various technical applications
- A knowledge of Computershare’s products, customer markets, regulatory environments, processes, and technologies applicable to this department’s specific functions is strongly preferred.
Responsibilities
- Deliver accurate and timely payments based on Front Office instruction
- Process payments with coordination from various internal and external dependencies
- Secure information and manage project delivery
- Document and deliver all tasks related to payments
- Prepare and reconcile payments for Issuer and Plans clients, uploading data to SCRIP
- Interface with clients, vendors, and internal stakeholders to ensure successful payment delivery
- Manage multiple project deliverables and ensure SLAs are met
- Prioritize escalated time-sensitive tasks from management
- Understand work processes and procedures for end-to-end payment delivery
- Apply operational procedures with proficient knowledge
- Collaborate across teams to achieve overall goals and objectives
- Pay attention to detail and use evaluative judgment based on best practices
- Resolve problems by identifying and proposing solutions guided by policies
- Impact delivery of agreed service levels with customers
- Ensure quality standards and time constraints are met
- Communicate clearly with internal teams and external clients
- Handle complex queries with tact and diplomacy
- Support continuous improvement and project-related activities through effective communication.
Preferred Qualifications
- A knowledge of Computershare’s products, customer markets, regulatory environments, processes, and technologies applicable to this department’s specific functions is strongly preferred.