District Manager
| Company | Insomnia Cookies |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- a minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries.
- 2+ years of leadership experience in a customer service-oriented role.
- an innate ability to build, hire and coach a diverse part-time hourly staff.
- in-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources).
- strong organizational, interpersonal and problem-solving skills.
Responsibilities
- Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges.
- Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures.
- Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers.
Preferred Qualifications
- prior experience with baking/bakery equipment/commercial kitchen equipment, a plus!