District Manager

District Manager

Requirements

• 5-7+ years of progressive responsibility leading multiple retail business units.
• Demonstrated outstanding leadership experience leading a distributed team.
• Passion for the customer, stores, the product and the business model.
• Excellent people leader, team builder and collaborator who navigates well through diverse, rapidly changing work environments.
• Oversight of an operations team in a results-oriented retail environment.
• Demonstrate ability to achieve goals through influencing, partnering and developing productive relationships with senior leadership and line managers across the business.
• Fiscal management experience and budget oversight.
• College Degree.

Responsibilities

• Delivers sales/profit plan and other KPIs in conjunction with annual performance objectives.
• Updates ZVP/RD on results of sales efforts, District issues, action plans and activities to quantify progress.
• Ensures adherence to sales/payroll forecasting process.
• Actively looks for new ways/methods to improve store productivity.
• Actively involved in and Monitors the progress of new/relocated stores and reacts as necessary to issues that arise.
• Visits the competition often, taking note of new trends and opportunities to improve our business.
• Leads the shrink, safety and physical security programs to deliver goals and a safe and secure environment. Ensure stores are following key operational inventory awareness.
• Leads and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Validates that both merchandising, and replenishment tasks are planned and scheduled utilizing task the task system.
• Ensures that managers exercise proper planning techniques, and communication to store teams.
• Drives store execution through frequent and productive store tours and provide feedback.
• Provides guidance to ensure that all stores perform The Michaels store of excellence standards.
• Ensures timely and efficient execution of merchandise presentation directives.
• Ensures that stores not meeting expectations have a plan to return to acceptable conditions.
• Leads and supervises a diverse team of Store Managers.
• Establishes “everyone is a recruiter” expectations by consistently recruiting management candidates from within the company, external to Michaels, and colleges through networking.
• Executes a strong onboarding program for all new and newly promoted managers.
• Is responsible for the performance management and engagement of a well-trained, highly diverse Leadership and stores team that will support the growth and succession needs of the stores and district.
• Inspires and coaches Store Managers and Store Leadership to consistently demonstrate behaviors that result in high team member and customer engagement as well as the attainment of aggressive sales goals.
• Clearly communicates objectives and priorities to the store’s teams.
• Takes the lead in developing talent and builds a bench for future talent needs.
• By personal example establishes the culture that attracts diverse talent to the organization.
• Models and ensure store teams provide a great customer experience through operational and interpersonal process and procedures.
• Executes company merchandising strategies to drive customer engagement.
• Leads and support community involvement.
• Develops a culture that empowers team members to maximize the quality and quantity of customer service they offer.
• Execute other corporate initiative or duties as assigned, including but not limited to, special assignments i.e. (mentoring, merchandise committees, zone captain, etc.).
• Other duties as assigned.

Preferred Qualifications

• College Degree.