Dispatch/Sales Support

Associate Degree preferred, but not required
Previous Manufactured housing experience
Very high attention to detail and accuracy
Highly skilled with handling transportation questions & ability to negotiate deliveries even when the customer is not ready to accept deliveries and keep yard inventory down even when deliveries cannot be made
Proficiency in Microsoft Office & AS400 system

Direct and communicate the prompt and efficient delivery of produced homes
Access AS400 to match homes with the production schedule and coordinate delivery within a set timeframe
Maintain current transportation quotes
Create, maintain, and distribute current and accurate shipping schedules
Review/Correct transportation costs and produce accurate invoices
Invoice each home in AS400
Coordinate independent transportation company delivery capacity to accommodate all homes on the shipping schedule and make minute by minute changes to maximize transportation assets and effectiveness
Collect and produce driver packets for each home
Coordinate Dealer Pick up home shipments
Oversee the sign out of each home leaving the facility
Ensure paint or drywall compound is shipped with the homes, where required
Communicate with retailers on expected deliveries
Troubleshoot road repairs when homes experience issues during transportation
Process payments for axle and frame repairs on homes in transit to Independent Contractors
Manage bill backs due to driver damage to either homes or community property
Forward parts list to CX Manager when shipping damages occur
Oversee invoicing for payment to independent transportation companies for delivery services
Manage yard inventory and maintain ‘Zero Yard’ month end company policy
Other duties as assigned.