Disability Representative
| Company | Sedgwick Claims Management Services |
|---|---|
| Location | Southfield, MI, USA |
| Salary | $16 – $19.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or GED required
- Strong oral and written communication skills
- Computer literate – including Microsoft Office
- Organizational skills required
- Must meet minimum typing requirements
- Clerical or customer service experience or equivalent combination of education and experience preferred
Responsibilities
- Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan
- Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
- Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
Preferred Qualifications
- Enthusiastic and empathetic candidates
- Thrive in a collaborative team environment
- Show motivation and drive in their work ethic
- Customer-oriented
- Naturally empathic and solution-focused