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Directory Services Lead

Directory Services Lead

CompanyCSL
LocationKing of Prussia, PA, USA, Schwalmstadt, Germany, Maidenhead, UK, Melbourne VIC, Australia
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree with a preferred focus in Information Technology, Computer Science, or related field or equivalent combination of education and experience.
  • Experience with Large-scale Active directory implementations, with expert knowledge (7+ years) in Directory services focused on Microsoft Active Directory, Entra ID, AWS Domain services.
  • Minimum 5 years in directory services or Identity & Access Management (IAM) roles, with proven technical leadership in managing enterprise-scale AD environments.
  • Deep expertise in AD, Azure AD, DNS, DHCP, Kerberos, LDAP, PKI.
  • Identity Governance & Administration domain experience and technical background implementing SailPoint, CyberArk, Ping Technologies SSO/MFA, user accounts, security group memberships in Active Directory and Entra ID.
  • Experience managing cloud technology deployments and integrations in AWS and Azure.

Responsibilities

  • Responsible for developing the strategy and roadmap for directory services that minimizes technical debt, maintains low complexity, and remains future-proof and flexible to support both on-premises and hybrid estates, driving towards establishing a unified cloud identity.
  • Lead directory services-related projects from design through implementation, ensuring alignment with enterprise security and compliance standards.
  • Design and maintain CSL’s directory architecture that supports hybrid environments (on-prem and Entra ID cloud). Ensure seamless integration with enterprise applications, SSO, MFA, and PAM systems.
  • Define and enforce policies, SLAs, and audit controls for directory services. Collaborate with security and compliance teams to meet regulatory and internal audit requirements.
  • Partner with IAM leads, infrastructure teams, Managed Service Providers and external vendors to align directory services with broader I&T and business goals.
  • Provide technical guidance and mentorship to various support teams to drive maturity, while fostering a culture of accountability, continuous learning, and service excellence.
  • Oversight of Managed Service Provider to ensure service level management metrics for Directory services are met.
  • Explores, selects, implements, and provides operational oversight of Active directory technology-based tools and technologies.
  • Drive efforts towards modernization of Directory Services embracing Cloud native domain services and Zero Trust Architectures and improving overall security, reliability, and stability.
  • Monitor the market to gain knowledge and understanding of emerging technologies and trends, proposes measures to either improve existing capabilities or introduce new ones, lobbies for organizational support, and procures and implements enhancements.
  • Embody a continuous improvement mindset by identifying opportunities for innovation with driving operational maturity and lowering the maintenance costs.
  • Lead the consolidation and optimization of multiple legacy Active Directory domains and Entra ID platform.
  • Support the Identity & Access Management (IAM) organization with strategy, design, planning, and deployment of IAM solutions and capabilities promoting AI-enabled self-services.

Preferred Qualifications

  • Pharma/Biotech or similarly regulated environment experience preferred.
  • IT Security Industry certifications (CISM, CISSP, CISA, etc.) desirable.
  • Experience leading teams through transformational programs for cloud-enabled ecosystems preferred.
  • Experience working with a Managed Service Provider to improve outsourced directory services.