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Director – User Experience
| Company | Nationwide |
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| Location | Columbus, OH, USA |
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| Salary | $134000 – $202000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Undergraduate studies in User Experience, human-computer interaction, psychology, graphic design, information science, communications or related field preferred.
- Typically, eight or more years professionally practicing some aspect of human-centered design.
- Excellent communications skills (written and verbal).
- Strong project management skills; ability to perform well on multiple concurrent projects while working under timelines.
- Strong research, analytical and troubleshooting skills.
Responsibilities
- Consults and collaborates with stakeholders, product managers, technologists, UX peers and others across the company to provide strategic, creative and technical direction.
- Advocates for empathetic, human-centered design. Helps mitigate risk by pursuing work based on insights and an understanding of our users.
- Problem solves, thinks big, and explores divergent ideas while understanding how to converge and build iteratively towards the best solution.
- Designs and recommends innovative solutions that balance customer needs with business viability and technical feasibility.
- Participates in and facilitates idea-generating sessions evaluating those ideas with regards to technical feasibility, business viability and human desirability.
- Mentors and guides the team in their craft and profession to continually uplift the quality of our work.
Preferred Qualifications
- Other criteria, including leadership skills, competencies and experiences may take precedence.
