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Director – Total Rewards – LAC Benefits
Company | Mastercard |
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Location | Miami, FL, USA |
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Salary | $125000 – $200000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- Strong experience in benefits design and management
- Strong experience working in the Latin American market, with in-depth knowledge of local benefits laws, regulations, and cultural nuances
- Expertise in benefits design, plan administration, and vendor management
- Strong understanding of local and regional healthcare, retirement, wellbeing, and other benefits trends in Latin America
- Excellent leadership, communication, and stakeholder management skills
- Ability to think strategically while executing tactically across multiple countries with diverse employee populations
- Strong analytical skills, with the ability to leverage data to drive decision-making and program improvements
- Fluent in Spanish and English (Portuguese is a plus)
Responsibilities
- Lead the design and development of benefits programs (healthcare, wellbeing, retirement, life insurance, etc.) for Latin America, ensuring they align with corporate goals and regional priorities
- Collaborate with benefits design team to ensure program policies and design are operationally effective and support a positive employee experience
- Collaborate across P&C with PBPs, TRPs, and other stakeholders such as finance and legal as needed to ensure that benefits packages are competitive, compliant with local laws, and culturally relevant
- Continuously evaluate the benefits landscape across Latin America to ensure that programs are modern, cost-effective, and meet the needs of employees at all levels
- Stay current on benefits-related regulations, labor laws, and policies in Latin American countries to ensure all offerings are compliant
- Work closely with legal, finance, and P&C teams to address any compliance-related issues or changes in regulations that may impact benefits programs
- In partnership with benefits delivery team manage relationships with external benefits providers, brokers, and consultants to ensure high-quality service delivery and effective cost management
- Determine strategies for new vendors as needed
- Develop and implement communication strategies to educate employees on their benefits options, usage, and value
- Partner with benefits delivery team, PBPs and TRPs to ensure benefits offerings are well-understood and embraced by employees, fostering engagement and satisfaction
- Work across P&C (POI, benefits delivery, etc.) to leverage data to assess the effectiveness of benefits programs, identifying areas for improvement or optimization in program design and policy
- Provide regular reports and analysis to senior leadership regarding the impact and cost of benefits programs, including trends, utilization, and ROI
- Oversee the benefits budget for the Latin America region, ensuring that the program is both cost-effective and delivers maximum value to employees
- Develop cost projections and manage benefit spend in line with company financial goals
Preferred Qualifications
No preferred qualifications provided.