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Director – Technology Operations

Director – Technology Operations

CompanyFOX
LocationNew York, NY, USA
Salary$160000 – $210000
TypeFull-Time
Degrees
Experience LevelExpert or higher

Requirements

  • Extensive experience (10+ years) in IT operations leadership, ideally across distributed or multi-site media organizations.
  • Deep understanding of broadcast and newsroom technology workflows, including production, transmission, and content distribution.
  • Demonstrated success managing large-scale budgets, IT performance metrics, and cross-functional teams.
  • Proven ability to build relationships across matrixed organizations—including shared services, local stations, and corporate leadership.
  • Experience managing third-party vendors, contract negotiations, and enterprise support models.
  • Executive communication skills and a strategic mindset with hands-on operational execution.
  • Ability to lead through change and ambiguity in a fast-paced, deadline-driven environment.

Responsibilities

  • Direct IT operations strategy and execution across all FOX Television Stations, including duopolies in key markets like New York, Los Angeles, and Chicago.
  • Align enterprise initiatives with local technology needs, ensuring both scalability and flexibility across diverse station environments.
  • Oversee a multi-million-dollar IT operations budget, ensuring optimal resource allocation for infrastructure, support services, and special projects.
  • Lead forecasting, financial planning, and cost optimization strategies in collaboration with finance and technology leadership.
  • Serve as a key partner to local station leaders—including General Managers and Technical Operations heads—ensuring IT services are responsive to editorial and production needs.
  • Lead engagement with external vendors, service providers, and integration partners across the full technology stack.
  • Ensure service-level agreements (SLAs) are defined, measured, and met consistently.
  • Establish KPIs, dashboards, and executive-level reporting on IT service delivery, incident management, and system uptime.
  • Champion continuous improvement and process standardization across support workflows and incident response.
  • Direct IT support strategies for remote news coverage, major community events, and field-based productions.
  • Ensure technical readiness and remote collaboration tools for distributed newsroom teams across time zones.

Preferred Qualifications

  • Prior experience in shared services or enterprise technology within a media company.
  • Knowledge of station licensing, regulatory requirements, or newsroom system integrations.
  • PMP, ITIL, or related certifications.
  • Familiarity with content management systems, newsroom automation, or remote contribution tools.