Director – Sales Operations
| Company | Red River |
|---|---|
| Location | Chantilly, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- Deep understanding of sales data analysis, business process architecture, and forecasting
- Expertise in CRM systems, sales automation tools, and business intelligence platforms
- Strong analytical skills, with proficiency in data visualization tools such as Tableau or Power BI
- 10+ years of experience in sales operations, revenue operations, or sales process management
- Excellent communication and interpersonal skills with the ability to collaborate across departments
Responsibilities
- Analyze monthly results against budget/forecast to understand the impact of any variances on financial performance and understand supply chain’s accuracy in forecasting the delivery of products or services to customers
- Own forecasting and sales modeling, providing accurate, real-time insights into sales performance and pipeline trends
- Develop and maintain dashboards to track historical sales performance, OEM trends, and operational KPIs
- Deliver data-driven insights and recommendations to executive leadership to support strategic decision-making
- Work with the CRO and SDIRECTOR of Sales to determine necessary timing and value adjustments to the forecast to improve accuracy
- Work with Supply Chain to determine necessary adjustments to the backlog delivery forecast to enhance accuracy
- Evaluate the need for extended vendor payment terms to balance customer delivery requirements and provide guidance to sales to negotiate favorable or neutral working capital terms
- Develop and execute strategies to standardize and streamline sales operations, ensuring efficiency and alignment across all business units
- Drive continuous process improvement initiatives, leveraging automation and technology to enhance efficiency
- Oversee the quote-to-cash process, ensuring seamless integration across departments
- Recommend, develop, and implement policy and procedural improvements to the sales and supply chain processes
- Drive technology enablement by overseeing CRM systems and sales automation tools, ensuring optimal utilization
- Maintain data integrity within sales systems, ensuring consistency and reliability in reporting
- Assess, recommend, and implement new technologies to enhance sales productivity, reporting, and business intelligence
- Provide insights to the Chief Revenue Officer, CFO, and other senior leaders on sales operations matters
- Partner with sales, finance, and operations teams to ensure alignment on key business initiatives
- Support teams in driving operational excellence and continuous improvement
- Promote a culture of accountability, efficiency, and collaboration across departments
Preferred Qualifications
- Demonstrated success in sales planning, forecasting, and process improvement
- Experience in driving strategic initiatives and cross-functional projects
- High proficiency in sales forecasting and revenue modeling
- Detail-oriented, highly organized, and data-driven