Director – QA – Activision

Director – QA – Activision

Requirements

• 12+ years of applicable experience in the video game industry and at least 4 years leading a large-scale departmental team.
• Comprehensive understanding of testing methodologies, test plan organization, and technical requirements.
• Leadership and the ability to teach and impart their experience and knowledge unto others. This includes having demonstrated experience in people and leadership development.
• Analyzing a combination of performance metrics and documented feedback to champion a culture of performance management within a large population of individual contributors and leaders.
• Track record of comprehensive test plans being successfully executed leading to the timely delivery of quality projects.
• Strong time-management skills with the ability to focus on priorities, manage change and be flexible to changing requests, delegate responsibilities, and deliver against agreed deadlines.
• Proficiency in MS Office
• Proficiency in use of database and defect tracking tools, e.g. Hansoft, Jira, DevTrack. Testrail
• Exemplary written and verbal communication skills.
• Proven ability to work under rapid development cycles.
• Very organized.
• Open-minded personality and team-player mentality.
• Knowledgeable of our games and experience with all facets of first person shooters (Single Player, Multi-Player, Co-Op).

Responsibilities

• With the support of QA Managers and in conjunction with the Project Lead teams, oversee the entire internal QA effort at the Bloomington, MN office.
• Coordinate and oversee all Activision QA efforts. Work directly with QA management and Studio teams, assisting on projects to ensure all testing areas are covered, that test plans are being followed, and that the collective effort of all QA for the title is working in concert.
• Ensure that Activision games ship at the highest possible quality by putting processes in place to test all areas of the game, and by highlighting issues to the Studio Leaders. Push back against the Studios when you feel that they may be choosing not to address an issue in error.
• Work with Senior Project Leads, Project Leads, and Associate Project Leads to ensure QA provides work in progress dev testing where needed to Studio leadership.
• Ensure that first party technical requirements are properly tested and bugged.
• Identify areas of opportunities within the QA department that could be streamlined or improved upon via various process improvement methodologies, utilizing AI where applicable.
• Work with QA management to maintain the highest level of Jira cleanliness. Organize frequent regressions to clear out stale issues. Actively cull orphaned components and fields.
• Partner with the various management teams within QA, from Senior Project Leads to the Associate Project Lead levels, to identify better ways to report bugs found during testing and report back to the larger testing team so that they can be reproduced and logged.
• Create a streamlined process for allowing developers to make testing requests and a method by which those requests or tickets can be tracked in a queue.
• Provide accurate and timely test plans and workforce estimates to all stakeholders to inform decision making and budgeting.
• Work with QA management to determine the best ways that the department can support all the Studios. Determine types of testing coverage, tools that can be implemented, etc., to allow QA to meet the needs of all Studios.
• Proactively identifies and solves productivity and personnel issues, partnering with Human Resources and Employee Relations regularly to ensure policies and practices are upheld consistently.
• Leads by example. Supports and mentors site leads, to help them grow and own their own areas.
• Build a culture of performance management through every level of the QA department, emphasizing accountability, development, and building a talent bench of future managers.
• Prepare qualitative assessments and data driven tracking reports.
• Help develop and evolve new and existing Quality Assurance methodologies at Activision.
• Act as the liaison between QA and the various Studios that produce our titles.
• Work directly with the Studios to improve build delivery times and efficiency.
• Work closely with the automation team to drive testing initiatives and incorporate tools into the testing process.
• Must excel at communication with the various groups within the organization, such as Development teams, Central Tech, Automation and QA Leadership.
• Partner with our external test teams to ensure quality output and best practices are maintained.
• Identify and anticipate risks. Present solutions.
• Provide regular reports of key actions and risks at various levels of detail.

Preferred Qualifications

No preferred qualifications provided.