Director – Product User Experience
| Company | St. Jude Children’s Research Hospital |
|---|---|
| Location | Memphis, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree and/or 7-10 years of experience in digital product technology, strategy, development, and/or design within an enterprise environment
- Minimum of 3 years directly supporting, training, and mentoring other contributors
- Solid knowledge of modern interaction design and prototyping tools (e.g., Adobe XD, Axure, Sketch)
- Awareness of User Interface principles and Web accessibility standards
- Familiarity with HTML, JavaScript, and CSS design/coding
- Excellent project management, written, and verbal communication skills
- Comfort presenting digital product experiences to business partners and senior executives
Responsibilities
- Lead the vision and strategy for the Product UX team
- Oversee Digital User Experience managers and practitioners
- Make data-driven, audience-led, results-oriented decisions
- Prioritize and provide strategic design recommendations
- Coach, counsel, and write performance appraisals for team members
- Assist with recruiting, hiring, and onboarding new team members
- Work directly with Digital Product Directors and other leaders
- Coordinate digital product discovery, audience research, and analysis
- Conceptualize, roadmap, and refine processes
- Conduct demos and manage dependencies across all product teams
- Cultivate strong relationships with internal and external business partners
- Present and defend user experience design vision to senior leadership
Preferred Qualifications
- Experience with Adobe Experience Manager content management system and Adobe Analytics is a plus