Director of Surgical Services

Director of Surgical Services

Requirements

• Bachelor Degree Nursing in Nursing (MSN is acceptable in lieu of BSN)
• 3 or more years of management experience
• 3 or more years of Surgery and/or PACU experience

Responsibilities

• Reviews, revises, and develops policies to meet standards and requirements.
• Communicates policy and practice changes, revisions, regulatory standards, balanced score card data, etc. to staff and physicians.
• Supports strategic plans to include expansions, new services, increased revenue, and overall vision for growth.
• Gathers, records, and analyzes data specific to budget, productivity, quality measures, utilization, etc. and implements strategies to increase revenue and quality and decrease expenses.
• Assures charges are reviewed for accuracy and submitted in a timely manner.
• Develops processes for maximum utilization, productivity, and resource usage in all areas.
• Manages resources and personnel to stay within budget. Provides detailed analysis of budget status as required. (salary analysis report, variance reports)
• Provides and implements cost-savings ideas and works closely with staff, physicians, and others to implement cost-savings initiatives.
• Provides direction, suggestions, and education to promote and improve customer service.
• Follows up on customer service issues. Establishes processes to improve customer satisfaction.
• Demonstrates excellent customer services skills and communicates customer satisfaction status to staff and physicians.
• Monitors and communicates status of quality measures and compliance with policies and implements strategies to assure compliance.
• Serves as liaison with the Anesthesia Department and clinic physicians. Assists surgeons and clinic physicians in maximizing their productivity.
• Assures staff validations and competencies are completed and documented appropriately.
• Assures orientation and on-going education of staff.
• Maintains staff departmental files to be in compliance with JC.
• Conducts interviews in a professional and effective manner.
• Knowledgeable of and implements the disciplinary process as needed and in a fair and consistent manner.
• Knowledgeable of and demonstrates compliance with Corporate Compliance and Risk Management policies and practices.
• Demonstrates ability to manage others by communicating effectively, listening objectively, and sharing information, providing direction in a clear manner, monitoring productivity, and following up with individual employees.
• Collaborates with the medical staff to positively impact the objectives and improve overall quality.
• Participates in committees and task forces.
• Acts as a resource person for respective area(s).
• Serves as a mentor to direct reports by empowering them to develop their leadership skills and abilities to promote best practice, professional conduct and a clear focus on customer service.
• Coordinates equipment, supplies, and other resources to provide quality in the most efficient and cost-effective way.
• Participates in evaluating, selecting, acquiring and integrating health care technology and information management systems that meet patient care needs and promotes efficient utilization of nursing and physician resources.
• Maintains an awareness of practice, issues and trends related to health care, quality management and nursing leadership.
• Effectively communicates with staff, physicians, vendors, peers and is viewed as a role model and leader.
• Interacts in a professional and caring manner.
• Makes self visible and available to staff and physicians and routinely makes patient rounds.

Preferred Qualifications

• Master Degree Nursing