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Director of Specialty
Company | Tend |
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Location | New York, NY, USA |
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Salary | $140000 – $165000 |
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Type | Full-Time |
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Degrees | Bachelor’s, MBA |
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Experience Level | Mid Level, Senior |
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Requirements
- 4 year bachelor degree is required, MBA preferred
- 4 year minimum working experience in dental practices with a specialty business lane, preferably DSOs
- Proven ability to lead and inspire a team, plus an ability and willingness to delegate & hold others accountable
- Proven ability to gain results through in a matrix managed environment
- Must be detail oriented, and possess the ability to work independently and manage time well
- Ability to multi-task and work in a fast-paced environment
- Well-developed analytical and problem-solving abilities
- Demonstrated excellent written and verbal communication and problem-solving skills
- Demonstrated proficiency with Google Applications (Sheets, Slides, etc)
- Willingness to travel to all states and locations where Tend has studios
Responsibilities
- Oversee all operations of the orthodontics (Invisalign and InBrace), oral surgery, endodontics, and periodontics business across all Studio locations
- Develops and implements the Tend Specialty strategy and administrative functions in partnership with Operations & Clinical Leadership through data-driven solutions
- Partners with Studio Operations & Clinical leaders in the development, retention, hiring, performance management, compensation, and engagement of each region’s specialty team
- Drives Specialty KPIs and revenue growth across all studios
- Champions and leads change, embraces new business models and innovative approaches to delivery of high quality clinical services
- Presents as an exceptional representative of the business both with internal and external (InBrace, Invisalign, etc.) stakeholders
- Is responsible for supporting the resolution of specialty related Member escalations within established SLAs in partnership with the Member Engagement team
- Travels to all studios in all states to hold training sessions, coach and align on expectations
- Accountable for patient satisfaction and financial results for specialty lines of business
Preferred Qualifications
No preferred qualifications provided.