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Director of Retail Property Management

Director of Retail Property Management

CompanyLandmark Properties
LocationAtlanta, GA, USA, Athens, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • Bachelor’s degree in Business Administration, Real Estate, or a related field (MBA preferred)
  • Minimum of 10 years of progressive experience in retail property management
  • Proven leadership experience with the ability to manage teams and build cross-functional relationships

Responsibilities

  • Oversee all aspects of performance for Landmark’s 500,000 square feet of retail property, ensuring optimal operation and value creation.
  • Develop and maintain strong relationships with retail tenants, acting as a primary point of contact for inquiries, concerns, and strategic collaborations.
  • Partner with local Community managers to support tenant engagement and retail marketing initiatives.
  • Collaborate with the Commercial Asset Management team to ensure a smooth transition of tenant relationships post-lease execution.
  • Partner with property facilities teams to ensure timely inspections, preventative maintenance, and efficient resolution of issues within retail spaces.
  • Guide and support retail tenants through the construction and fit-out process, ensuring smooth grand openings and optimal ongoing operations within our properties.
  • Contribute to the strategic planning and growth of the retail portfolio, identifying opportunities for improvement and expansion.
  • Recruit, develop, and lead a future team of retail management specialists, providing guidance, mentorship, and fostering a collaborative and high-performing environment.
  • Monitor and report on key performance indicators (KPIs), including financial performance, tenant satisfaction, and operational metrics.
  • Ensure lease compliance and support leasing and renewal processes in collaboration with legal and leasing teams.

Preferred Qualifications

  • Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
  • Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges.
  • Excellent organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in property management software and Microsoft Office Suite (especially Excel).
  • In-depth knowledge of retail tenant needs, market trends, lease structures, and operational best practices within a retail environment.