Director of Regulated Markets – Cdag/Odag – Express Scripts
| Company | Cigna Group |
|---|---|
| Location | Bloomington, MN, USA, Morristown, NJ, USA, Plano, TX, USA, St. Louis, MO, USA |
| Salary | $151800 – $253000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree required; MBA or PharmD preferred
- 10+ years relevant experience
- Detailed knowledge and expertise of the regulated markets and the PBM industry
- Strong strategic, analytical, problem solving, and project management skills required
- A result-focused executor, who brings discipline, drive, and accountability to ensure delivery of key initiatives
- Adept at working with senior leaders and developing key relationships
- Ability to work cross functionally with multiple departments to gain consensus and move projects and initiatives forward
- Experience in attracting top talent, building and developing effective teams
- Able to synthesize regulations and present them to clients and account teams in an effective manner
- Demonstrated ability to set priorities including, but not limited to time management and organizational skills
- Proven track record of delivering high quality results
- Successful results leveraging data and analytics to gain actionable insights that enable product/solution development and business growth
- Able to create a sense of purpose and meaning for the team that generates followership beyond their own personality and engages others to advance the company’s greater purpose
- Able to overcome resistance to ensure the appropriate outcome
- Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively
Responsibilities
- Analyze existing processes/systems to ensure legal/compliance requirements are met as well as business and client needs
- Responsible for area performance, inclusive of key KPIs, minimizing and mitigating business risks
- Coordinate with cross-functional partners to understand, analyze and ultimately implement improvements, increase operational efficiency and/or address gaps in CDAG/ODAG
- Provide influence, subject matter expertise and strategic support on new product launches within the organization that affects CDAG/ODAG
- Build constructive and effective relationships across the company
- Implement applicable regulations with vague/ambiguous requirements in a dynamic regulatory environment
- Optimize core business processes, introduce innovative ideas, and foster operational excellence across the organization
- Effectively communicate strategies and deliverables with clients, account teams and leadership
- Understand business impacts to the PBM as well as clients and member experience when making recommendations for viable solutions
- Anticipate, mitigate, and manage risk within team scope
- Be the senior point for issue escalation and resolution for issues involving CDAG/ODAG
- Maintain relevant tools, reporting, documentation, processes, guides, and training so that they are available and implemented across the enterprise
- Effectively participate in, and contribute to, staff meetings, committees and departmental work groups to share best practices, improve processes, and/or other items relating to provider engagement
- Ability to see things differently, and act in a nimble manner to address requirements
- Lead, coach, and develop individuals to maintain a high performing team
Preferred Qualifications
- Experience in managing and implementing large scale initiatives preferred