Director of Quality
| Company | Caseware |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Proven experience (8+ years) in software quality assurance, with at least 3 years in a senior leadership role within a SaaS environment.
- Strong expertise in quality engineering, test automation, performance testing.
- Experience with cloud platforms (AWS), and modern tech stacks.
- Familiarity with Agile/Scrum, DevOps practices, and software development life cycles.
- Exceptional leadership, communication, and stakeholder management skills.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
Responsibilities
- Define and execute the overall quality vision, strategy, and roadmap aligned with the company’s product and business goals.
- Champion a quality-first mindset across product, engineering, and operations.
- Establish quality metrics, KPIs, and dashboards to track and improve product health.
- Implement and optimize quality frameworks, including automated testing, regression testing, and performance testing.
- Drive adoption of AI throughout delivery in the Quality organization.
- Ensure alignment with security, compliance, and DevOps best practices.
- Drive root cause analysis and resolution of critical production issues.
- Build, lead, and mentor a distributed team of QA Analysts.
- Foster a culture of ownership, accountability, and continuous learning.
- Collaborate cross-functionally with Product, Development, DevOps, and Customer Support teams.
- Transform Quality organization into Best-in-Class quality organization (for a B2B SaaS company) moving to a full SDET and cloud native skillset.
- Oversee the selection and implementation of test management and automation tools.
- Drive and deliver increased pace of delivery via use of AI tools, embedding AI into end-to-end delivery.
- Ensure comprehensive test coverage.
- Proactively monitor product performance in production environments and drive rapid incident resolution.
- Partner with Customer Success and Support teams to integrate customer feedback into the QA process.
Preferred Qualifications
-
No preferred qualifications provided.