Director of Quality

Director of Quality

Requirements

• 8+ years quality leadership experience with a demonstrated ability to lead and manage people and teams
• Experience working in a CLIA environment and ISO13485 environment.
• Ability to work independently and cross-functionally to provide effective updates at executive level
• Detail oriented with well-developed organizational and analytical skills.
• Creative problem solving, flexibility, and good negotiation skills are a must
• Proven ability to drive results to established timelines and on budget
• Proven ability to communicate effectively both in writing and verbally with staff at all levels of the organization
• Must have experience managing remote business activities
• Must be comfortable and effective acting as a catalyst for change
• Candidate must be performance and results oriented and be able to develop, motivate and lead effective teams
• Hard driver, high energy, positive attitude, works well under stress and with ambiguity
• Detail oriented and critical thinker characteristics are required
• 25% travel required

Responsibilities

• Monitor the entire global quality system to ensure that acceptable levels of performance are maintained by
• Ensuring that metrics are established to measure quality and ensure that the processes they measure are within established quality standards
• Leading quality system continuous improvement activities
• Providing support for management review of the company’s quality systems and metrics
• Lead a team to manage day-to-day maintenance of the quality management system, but also to develop quality programs that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines
• Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations
• Ensures the quality assurance programs and policies are maintained and modified regularly and facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company’s mission globally
• Ensure communication, training, competency assessment and ongoing compliance monitoring with all requirements of BTO’s Quality Management System (QMS) as Quality Systems Manager per NYSDOH Quality Management Systems Standard of Practice 2.
• Review and approve quality records including non-conforming event reports, corrective and preventive action reports, policies and procedures, document change control, deviation reports, etc.
• Lead large company-wide Quality Systems projects such as ISO13485 implementation.
• Oversee programs across various disciplines including cross-functional projects (i.e. Change Control) by
• Manage all stages throughout assigned projects.
• Ensure all aspects of the project management lifecycle are well accounted for: scoping, requirement gathering, resource planning, scheduling, assignments and accountability, tracking and delivery.
• Track, manage, and adjust plans as necessary to ensure successful delivery.
• Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project.
• Build and grow our internal Quality team as the company grows. Responsible for establishing performance standards, employee coaching and development, determining employee responsibilities, evaluating performance and rewarding as appropriate, disciplining and recommending termination when necessary. Identifies recruits and retains top-notch talent.
• Manage quality personnel and projects to assure compliance with customer and regulatory requirements.
• Develop and lead a highly motivated team who drives change, improves effectiveness of our QMS and ensures product safety & compliance
• Establish and actively manage expectations, provide training and mentoring to drive professional development for team members
• Ability to travel between all corporate site locations
• Completes other duties as assigned

Preferred Qualifications

• Have worked at an organization supporting the quality systems infrastructure build out for a high growth Company
• Experience scaling the Quality function in a fast-paced, start-up environment is a plus.