Director of Product – Milady

Director of Product – Milady

Requirements

• 10+ years of experience leading product teams; experience in tech is a must.
• Experience building digital products and driving organizational change.
• Strong critical thinking and planning skills.
• Results oriented with an ability to execute.
• A collaborative approach ability to coach.
• Clear communication skills—you know how to bring people along with your vision.
• Curiosity, creativity, and a strong sense of purpose.
• Bachelor’s degree required.

Responsibilities

• Evolve our digital learning platform from a single static course to a personalized, outcomes-driven learning ecosystem.
• Lead our shift from print to digital learning experiences.
• Identify and apply innovative tools that make learning more accessible and engaging.
• Identify new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer.
• Define a clear roadmap aligned with business goals and customer needs.
• Stay close to our users—students, instructors, and school leaders—to shape products they truly value.
• Inspire organizational change, creating a digital first product culture across the business.
• Partner with engineering, content, AI/ML teams, regulatory departments, customer experience, marketing and sales to drive alignment and a unified vision.
• Develop rationale to secure required investments to meet customer needs.
• Create an empowered team where everyone feels ownership and pride in what we build.
• Lead the team to apply customer centric methodology to identify customer problems and validate potential solutions.
• Use research, data, and direct feedback through rapid prototyping, user testing and iterative feedback loops to shape decisions.
• Keep an eye on industry trends and competitor moves to stay ahead.
• Lead product development from idea to launch.
• Support ongoing improvements that keep our products fresh and effective.
• Leverage data analytics to make informed decisions, see opportunities for improvement and measure the performance of our digital products.
• Keep internal teams in the loop—from sales and marketing to leadership.
• Build lasting partnerships with schools, educators, and industry experts.
• Define success metrics and use them to guide decisions.
• Celebrate what works, and quickly learn from what doesn’t.
• Develop budgets and allocate resources where they’ll have the most impact.
• Keep projects on track and aligned with priorities.

Preferred Qualifications

• Experience with the Product Operating Model is preferred.