Director of People Ops

7+ years of experience in People Operations/Human Resources, including time at a high-growth startup
Proven experience as a strategic business partner to leaders, especially in coaching managers, shaping team development, and influencing org decisions
Strong expertise in benefits, compensation, compliance, and People systems (we use ADP WFN, HiBob, Greenhouse, Sequoia, and more)
A track record of using data and sound judgment to prioritize, make decisions, and drive results at both strategic and tactical levels
Excellent communication skills—written, verbal, and visual—including experience presenting to senior leadership
Strong project management skills with the ability to see initiatives through from idea to execution
Tech-savvy and quick to learn new tools, systems, and processes, with the ability to work independently and bring in others when needed

Partner closely with our Executive team and people managers to build a performance-driven culture—acting as a coach and thought partner on everything from feedback and team development to org planning and accountability
Manage and evolve our total rewards program, including compensation and benefits, to help us attract, retain, and motivate top talent
Build and run People programs across the employee journey, like onboarding, performance, and development, in partnership with leadership and grounded in Mudflap’s mission and values
Collaborate with cross-functional teams like Talent, Finance, and Legal to stay aligned on hiring, compensation, and systems; help shape scalable, effective People practices
Support managers through employee relations issues with empathy and clarity, offering practical, solutions-oriented guidance
Oversee core People operations—including benefits, HRIS, and People data—stepping in when needed to keep things running smoothly and compliantly
Ensure we comply with all employment laws and internal policies, identifying gaps or inefficiencies and leading thoughtful improvements as we grow
Support employees to resolve questions/challenges and provide an excellent experience to the Mudflap team