Director of Meetings & Events

Director of Meetings & Events

Requirements

• Minimum eight years of experience in a leadership role within meetings, events, and catering sales, in a full-service hotel environment
• Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie – Delphi, Cvent, Social Tables, Opera, etc)

Responsibilities

• Lead Meetings & Events Department and uphold a standard of excellence in service, communication, and event execution
• Support Catering Sales team in developing annual catering sales strategy plan; review and analyze catering results
• Coordinate and execute portfolio of high-touch, VIP, and complex meetings and events, providing onsite presence and support as needed, including availability on weekends and holidays as business levels demand
• Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing, and Corporate Meetings & Events Team
• Participation in building and presenting hotel budget plans, including department operating budget
• Drive Forecasting process for all departmental revenue streams including banquet food and beverage, room rental, and audio-visual revenue
• Implement Loews Hotels Meetings & Events Standards and Best Practices
• Develop property specific processes and implement Loews brand standards, and facilitate trainings for meetings & events team
• Establish team goals, track performance, conduct one on one meetings, and complete performance reviews
• Review group turnovers and assign all group business to maintain balanced workload distribution
• Manage banquet menu updates, revisions, and pricing strategy, including completing comp set analysis
• Maintain data accuracy within Delphi.FDC event management platform
• Lead or attend all pertinent meetings to include resume review, BEO Meeting, staff meeting, pre-/post- convention meetings, and site visits
• Prepare weekly schedules, complete payroll for hourly employees
• Other duties as assigned

Preferred Qualifications

• Prior large-volume, upper upscale hotel experience preferred
• Certified Meeting Planner Designation Preferred