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Director of IT & Enterprise Systems

Director of IT & Enterprise Systems

CompanyCaseware
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field
  • 7+ years of progressive IT leadership experience, including managing enterprise systems and technical teams
  • Proven experience with systems integration, particularly with Salesforce, NetSuite, and other enterprise platforms
  • Strong technical background with demonstrated ability to manage consultants and vendors effectively
  • Experience developing and implementing IT procurement strategies and vendor management processes
  • Expertise in data governance, reporting, and analytics strategy development
  • Strong systems thinking approach with the ability to transform transactional IT teams into strategic business partners
  • Strategic thinking and vision-setting capabilities with a track record of implementing efficiency improvements
  • Excellent stakeholder management and communication skills
  • Proven capability to communicate technical concepts to senior and executive leadership
  • Results-oriented approach with a focus on driving business outcomes through technology

Responsibilities

  • Oversee the management and optimization of corporate IT systems, including cloud-based collaboration tools, access management systems, reporting platforms, and other critical IT services
  • Lead and mature our enterprise systems integration strategy, particularly for our core platforms (Salesforce, NetSuite, HubSpot) and develop processes for system intake and integration
  • Effectively manage technical consultants and vendors, ensuring they deliver high-quality solutions aligned with business requirements while maintaining budgetary control
  • Develop and implement a centralized IT procurement strategy to ensure cost-effective purchasing decisions, proper vendor management, and elimination of redundant services/licenses
  • Create a comprehensive data governance framework and cohesive reporting strategy that unifies commercial, financial, and data analytics reporting
  • Evolve our IT group into a systems-thinking organization that drives efficiency and innovation
  • Ensure the secure and efficient operation of IT processes, with a focus on scalability and reliability to meet business needs
  • Build, mentor, and manage a global high-performing technical team responsible for IT infrastructure and enterprise systems
  • Partner closely with the Security team to ensure alignment with organizational security policies, standards, and regulations (GDPR, CCPA, SOC 2, ISO 27001, etc.)
  • Work with senior leadership to establish clear OKRs for the IT organization, with an immediate focus on stabilizing key systems and maturing enterprise processes

Preferred Qualifications

    No preferred qualifications provided.