Director of Home Lending

Director of Home Lending

Requirements

• Minimum 7 years of retail mortgage lending experience
• Minimum 4 years experience in leadership roles
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Familiarity with digital lending platforms and automation tools
• Proven expertise in system configuration, particularly with Loan Origination Systems (LOS) and related platforms

Responsibilities

• Lead configuration and optimization of the Loan Origination System (LOS) to meet business needs, ensuring efficient and compliant loan origination.
• Collaborate with product and engineering teams to design scalable system workflows and ensure seamless integration with other technology platforms.
• Oversee system testing, implementation and ongoing enhancements to maintain operational efficiency and an excellent client experience.
• Ensure all home lending processes and systems are compliant with federal and state regulations.
• Provide pipeline support to origination and operations team members managing queues, workload and providing back-up support.
• Manage and support a team of origination and operations personnel.
• Maintain strong working relationships with compliance and legal teams to ensure timely updates to operations in response to regulatory changes.
• Assist with audits and licensing in alignment with industry standards.
• Design and deliver comprehensive training programs for the home lending unit.
• Implement training, reference material, policy and procedure to support the launch of new states and product offerings.
• Identify opportunities for process improvements and implement technology-driven solutions to enhance efficiency.
• Participates in and leads proactive team efforts to achieve departmental and company goals.
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun.

Preferred Qualifications

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS.
• Involvement in regulatory and loan file audits.
• Deep understanding of mortgage loan products, underwriting guidelines and state requirements.
• Self-driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Strong analytical and problem-solving skills with the ability to identify opportunities for operational improvement.
• Proficiency in project management and familiarity with technology platforms commonly used in home lending operations.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.