Director of Clubs & Memberships
| Company | Stratton Mountain Resort |
|---|---|
| Location | Brattleboro, VT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree in business, hospitality, or a related field, or equivalent practical experience
- Minimum of ten years in a leadership role within a premium and/or membership-driven environment, preferably in fitness, golf, or private clubs or applicable experience
- Exceptional interpersonal and communication skills, with the ability to effectively engage with a diverse group
- Proven leadership abilities with experience in managing and motivating teams
- Strong financial acumen, with demonstrated experience managing budgets and resources
Responsibilities
- Work with the existing leaders of the Mountain Club, Golf Club and Fitness Center to assess needs for incremental premium offerings as well as evolving current membership services and benefits, incorporating feedback from members & industry trends
- Collaborate with the VP of Premium Hospitality and other Alterra resources to understand best practices and new opportunities to increase premium offerings for Stratton homeowners and guests
- Work with existing management to oversee operations of the Fitness Center, Golf, Homeowner Memberships & Stratton Mountain Club to ensure high standards of service and quality
- Oversee department heads to ensure alignment of operations with strategic and financial goals
- Contribute to the overall strategy and goals of Stratton Mountain Resort as a member of the SLT
- Develop and execute strategies to attract new members and retain current members
- Lead the homeowner membership programming to deliver valuable packages and experiences
- Develop additional elevated access programs, including premium membership offerings and VIP services
- Develop, manage & monitor the budget for the assigned lines of business
- Oversee capital annual capital projects, including growth and maintenance priorities
- Lead, mentor and manage the Stratton Mountain Club, Fitness Center and Golf teams
- Provide ongoing professional development to direct reports and future leaders
- Establish clear goals and expectations for the team, ensuring alignment with overall resort goals and company values
Preferred Qualifications
-
No preferred qualifications provided.