Director – Merchant Data – Product Development
| Company | Visa |
|---|---|
| Location | San Mateo, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA, JD, MD |
| Experience Level | Senior, Expert or higher |
Requirements
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
- Minimum of 12 years of experience in an analytical field such as computer science, data science, finance, economics or adjacent areas.
- 5+ years of experience leading data management functions and related processes, like data engineers or data scientists
- 1+ years of experience with cloud technologies
- 5+ years of experience managing large, global and distributed teams to scope and deliver business outcomes preferably in a financial services of consulting setting
- Strong written, verbal, and interpersonal skills needed to effectively communicate technical insights and recommendations with business customers and leadership team.
- Ability to work effectively within a large, matrixed organization
- Strong interpersonal skills with ability to develop and sustain relationships across levels and role types, influences and collaborates with all levels, functions and geographies
- Superior communication and problem-solving skills with a passion to get things done, learn and inspire peers and business partners to uplift skills and capabilities
Responsibilities
- Define and articulate the long-term vision and strategic direction for the Merchant Data Platform.
- Develop a comprehensive product road map that aligns with businesses objectives and market opportunities.
- Define and prioritize product requirements, user stories, and acceptance criteria to ensure the platform meets user needs and business goals.
- Lead the end-to-end product development life cycle, from initial concept and design through to development, testing, launch and post-launch optimization.
- Oversee critical features such as data ingestion, data quality, data enrichment, and data distribution to ensure the platform delivers high-quality and reliable data.
- Collaborate with engineering, data science, and other cross functional teams to ensure successful product delivery.
- Communicate product vision, strategy and Progress effectively to all stakeholders.
- Build and support strong relationships with key stakeholders, including internal teams and external partners.
- Define the data architecture and data governance strategy for the Merchant data platform.
- Implement best practices for data management, including data quality measurement, data enrichment processes, and data distribution mechanisms.
- Build, lead, and mentor a high-performing team of product managers and data analysts, fostering a culture of innovation, collaboration, and continuous improvement.
- Set clear performance expectations, provide regular feedback and coaching, and support professional development to ensure team members achieve their full potential.
- Monitor and analyze product performance metrics, using data-driven insights to identify areas for optimization and drive continuous improvement.
- Gather and incorporate feedback from stakeholders, including users and partners, to refine and enhance the product offering.
Preferred Qualifications
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Experience in merchant data, identity resolution and data matching. Ideal candidate will have a background in product management for data products, particularly in SMB data.
- Familiarity with payments, lending and consulting is a strong plus
- Fundamental and broad knowledge of common data management, data engineering tools and methodologies
- Expert knowledge of technology processes for data management (For e.g. Apache Spark, Postman, Artifactory, Python, Scikit Learn, Pandas, GitHub etc.)
- Good business acumen to orient data management to business needs of clients, including experience in the payments space.
- Good understanding of agile working practices and related program management skills.