Director – Market & competitive intelligence
Company | Writer |
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Location | San Francisco, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Expert or higher |
Requirements
- 10+ years of hands-on experience in a consulting, strategy, business operations, or equivalent market insights role
- Experience building sales collateral, shaping marketing narratives, and deconstructing product capabilities
- Proactive communication skills, both sync and async
- Experience managing and building relationships across multiple departments and stakeholder levels
Responsibilities
- Monitor all alerts & news from a variety of internal and external sources and create a digest for leadership
- Proactively review support documentation & help centers to ascertain new product developments
- Ensure competitive positioning is reflected in everything we do
- Refine marketing positioning and narrative
- Build sales battlecards, decks, one-pagers, and other assets to help win deals
- Run product teardowns and convert them into compelling insights
- Work with our marketing team to leverage analyst relations for market insights
- Create a process to gather Insights directly from the field – SDR, sales, CS, etc
- Maintain our source of truth for competitive and market intelligence
Preferred Qualifications
- You think like a VC (venture capitalist) AND like a detective – You are able to abstract all signals into high level strategy and trends AND dig into the minute details
- Thrives in ambiguity and can create paved roads from dirt paths
- A trusted advisor and partner for all levels of the organization
- Possesses humility — no work is too trivial if it’s impactful
- Resilient and open to honest (and kind) feedback; tough skin
- A natural affinity to our values of connect, challenge, own