Director – Lease Administration

Director – Lease Administration

Requirements

• Bachelor’s degree
• At least 10 years of work experience in Lease Administration
• Advanced knowledge of Real Estate Accounting practices or Property Management (of which at least 5 years is Lease Administration or closely related)
• 5 years previous experience in a supervisory role, operating at a strategic level with both internal and external teams
• Strong financial/analytical skills
• Strong leadership skills
• Ability to spot issues proactively and head them off and/or start the solutioning process
• Ability to coach and mentor junior talent as well as effectively deal with poor performers
• Ability to understand and interpret data, and use of technology to be more efficient
• Desire to learn and grow
• Willingness for light travel

Responsibilities

• Serving as Executive Relationship manager and point of client escalations
• Communicating with the JLL Account Manager(s) on important issues on ongoing performance
• Assuming primary responsibility for client satisfaction of lease administration team
• Providing assistance to the national lease administration group when requested
• Overseeing the performance, career development and deliverables for as many as 8 client teams through the supervision of multiple team Managers and/or Supervisors
• Assuming responsibility for timeliness and accuracy of client reporting
• Ensuring account teams are complying with internal controls and compliance steps, ensuring immediate mediation of errors and putting performance plans in place as necessary
• Documenting and sharing best practices and participating in efforts to document and strengthen internal controls and improve data quality
• Participating in prospective client presentations
• Support, exposure and leadership of other special projects as assigned by manager

Preferred Qualifications

• Dynamic and technologically savvy
• Advanced skills in Microsoft Excel to slice, dice, and filter large data sets
• Proficiency in Microsoft Office suite (Word, Excel & Outlook)
• Ability to consolidate data and master company specific account and database programs
• Keen ability to interpret complex commercial lease language
• Eye for detail with the ability to process work quickly & accurately
• Ability to adjust to changing priorities with ease and grace
• Superior attention to detail
• Maintaining high levels of organization at all times