Director – Learning & Development

Director – Learning & Development

Requirements

• Bachelor’s degree in Organizational Development, Human Resources, Education, or a related field
• 10+ years of progressive experience in Learning & Development, including designing, delivering, and evaluating leadership development programs
• Solid experience coaching and facilitating learning for leaders up to and including the Senior Director level
• Strong cross-functional collaboration and stakeholder influence skills across varying levels of the business
• Proven ability to manage end-to-end program delivery—from strategic planning to administrative execution
• Excellent facilitation, presentation, and communication skills
• Analytical mindset with experience in program evaluation and measurement
• Comfort working independently in a fast-paced, high-growth environment

Responsibilities

• Fully own the implementation of the L&D strategy by managing the development and delivery of programs across core capability areas: Leadership Development (Emerging Leaders through Senior Directors), Soft Skills and Professional Development, Functional Capability, including onboarding, systems/tools training, and product/business acumen, Policy and Compliance
• Conduct learning needs analyses in partnership with stakeholders to identify skill gaps and define learning objectives
• Determine the most effective learning methods and modalities for each audience – ILT, VILT, eLearning, on-the-job learning, coaching, or external resources
• Partner closely with Instructional Design, LMS Administrator, and other L&D team members to create, launch, and sustain impactful learning experiences
• Oversee and manage a portfolio of programs including facilitated workshops, cohort learning, eLearning, coaching, mentorship programs, and tuition reimbursement
• Personally facilitate workshops and deliver learning experiences, particularly for Mid-Level Leaders (Directors/Senior Directors)
• Provide coaching and support to individual leaders as needed, helping to drive personal and professional development
• Define success metrics and measure the effectiveness of all learning programs through feedback, performance data, business KPIs, and evaluation tools
• Regularly assess program outcomes and make data-driven improvements to content, delivery, and learner engagement
• Report on learning impact to senior leadership and stakeholders to demonstrate ROI and influence future investments
• Collaborate with HR Business Partners, People Leaders, and Business Unit leaders to align learning solutions with strategic business goals
• Build credibility and trust across all levels of the organization through clear communication, partnership, and high-quality execution
• Serve as a strategic partner and subject matter expert on learning and development best practices

Preferred Qualifications

• Experience in a tech, startup, or global business environment
• Familiarity with LMS platforms and tools such as LinkedIn Learning, Confluence, and Microsoft Office Suite
• Coaching certification or advanced credentials in adult learning, leadership development, or instructional design