Director – International Revenue Operations

Director – International Revenue Operations

Requirements

• Minimum 8 years of experience in Revenue Operations, Sales Operations, or Business Operations, ideally in a global SaaS or digital education environment.
• Proven track record of building and scaling RevOps capabilities across multiple regions or business units.
• Deep expertise in Salesforce CRM and SAP integration; familiarity with data visualization tools (e.g., Tableau, Power BI) and data modeling.
• Strong leadership and change management skills, comfortable working in a complex, matrixed organization.
• Proven success in process improvement, forecasting, pipeline analysis, and GTM alignment.
• Excellent communication and stakeholder management skills across executive, regional, and functional teams.
• Experience working in international markets and multicultural environments is a strong advantage.

Responsibilities

• Establish a global RevOps charter aligned to business goals: forecast accuracy, pipeline health, and GTM scalability.
• Define and track KPIs: forecast accuracy %, pipeline coverage, time-to-close, regional adoption, and data integrity.
• Conduct a global diagnostic to assess current data systems, forecasting, and sales operations.
• Deliver a gap analysis highlighting data silos, tech limitations, and process inconsistencies.
• Partner with Enterprise Analytics team to consolidate customer and sales data into a centralized, trusted system; and define taxonomies, owner roles, update cadences, and audit mechanisms for data governance.
• Partner with Sales to design opportunity stages, forecasting cadences, and review workflows.
• Build automations, dashboards, and validations within Salesforce to support regional and global needs.
• Redesign processes from lead to cash, optimizing for scalability and system alignment.
• Produce globally standardized (yet locally adaptable) playbooks and process maps.
• Use a network of regional RevOps Business Partners to localize strategy and ensure execution fidelity.
• Train and support regional partners to drive adoption and surface field insights.
• Launch global cadences for forecast reviews, pipeline health checks, and data audits.
• Create a centralized hub for training, documentation, and team collaboration.
• Validate ongoing data quality and Salesforce/SAP tool usage.
• Lead retrospectives and backlog grooming sessions to continuously improve RevOps effectiveness.
• Regularly report RevOps contributions to growth through KPIs such as improved forecast accuracy, faster time-to-close, and higher system adoption.
• Deliver quarterly updates to executive stakeholders that showcase measurable impact.

Preferred Qualifications

• Salesforce Admin/Developer certification preferred
• Experience in EdTech, publishing, or education-focused SaaS preferred
• Exposure to Lean/Six Sigma methodologies preferred