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Director – International Patient Safety Pathways Program

Director – International Patient Safety Pathways Program

CompanyThe Joint Commission
LocationLombard, IL, USA
Salary$113000 – $156000
TypeFull-Time
DegreesMaster’s, MD
Experience LevelExpert or higher

Requirements

  • Advanced university degree (Masters or Medicine) required, in the field of health sciences, patient safety, public health, quality of care, or healthcare systems and services management.
  • A minimum of 10 years of experience at the national and international levels in the development of programs in the field of patient safety, medication safety, quality of care or public health, healthcare service or systems improvement.
  • 5 or more years of international experience working with low- and middle-income countries in developing or managing patient safety initiatives, programs, collaborations, or relations with external stakeholders.
  • Experience in managing and supporting patient safety assessments at national and healthcare organizational levels, reporting and learning systems, safety culture, education and training in patient safety, or medication safety programs, developing norms and standards for healthcare services or activities in national or international settings, and producing well-written articles or documents, requiring excellent verbal and written communication skills.
  • Ability to travel internationally required.

Responsibilities

  • Provide support in the development, planning, implementation, monitoring, and reporting on ‘JCI *Pathways*,’ which describes the patient safety and quality journey that organizations take to advance safer patient care.
  • Develop, define, and manage project goals, activities, work plans and milestones with timelines for the ‘JCI *Pathways*’ initiative.
  • Develop and implement the Patient Safety assessment tool/s, aligned with the Global Patient Safety Action Plan 2021-2030 and JCI standards, which will enable JCI to place healthcare organizations on the ‘JCI *Pathways*’.
  • Create and operationalize appropriate, valid, and cost-effective methods, training, and capacity building for patient safety needs assessments, development of action plans and provision of implementation support.
  • Develop fund-raising project proposals including technical and financial components and report to financial donors on progress in implementation.
  • Provide oversight of the technical assistance and implementation of action plans, as well as data management to demonstrate improvements.
  • In partnership with IT, key internal stakeholders, and subject matter experts, develop a comprehensive and robust IT / information capture system which will facilitate data collection from organizations/health care facilities seeking to understand their position on the ‘JCI *Pathways*.’
  • Undertake mapping and research of other patient safety and quality assessment tools used by NGOs or other patient safety and quality organizations and explore collaboration opportunities.
  • Collaborate with other internal stakeholders such as communications, publications, consulting, and education to align the development efforts of the ‘JCI *Pathways*’ initiative with other JCR/JCI Strategic Planning project teams.
  • Perform other duties as assigned.

Preferred Qualifications

  • National patient safety officer/technical officer/program manager experience preferred.
  • Experience in working with ministries of health preferred.
  • Experience in managing international networks preferred.
  • Project management/program development experience a plus.