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Director – Inside Sales
| Company | Medtronic |
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| Location | San Antonio, TX, USA |
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| Salary | $158000 – $200000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Master’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s Degree required
- 10+ years’ experience in Contact Center Operations, Inside Sales, or Field Sales management and leadership
- OR Advanced degree with a minimum of 8 years’ experience in Contact Center Operations, Inside Sales, or Field Sales management and leadership
Responsibilities
- Provide strategic vision and guidance to the Inside Sales activities, aligning them with the overall business objectives.
- Accountable for the alignment and partnership between Inside Sales and Field Sales teams, ensuring smooth, effective, and accelerated delivery to meet/exceed revenue targets and market share goals.
- Manage and mentor a team of Inside Sales professionals, fostering a high-performance culture.
- Establish and optimize sales processes, ensuring efficiency, consistency, and adherence to compliance standards.
- Champion the delivery of exceptional customer service to Patients and Healthcare Provider offices.
- Implement performance metrics and reporting mechanisms to track the effectiveness of Inside Sales initiatives.
- Foster strong partnerships and collaboration with internal stakeholders, including Field Sales, Marketing, and Executive Leadership.
Preferred Qualifications
- Previous experience in life science, or medical device industry
- 10+ years of progressively responsible work experience
- 5+ years of leadership experience
- Proven track record of success in leading Inside Sales teams and driving revenue growth in a competitive market
- Advanced knowledge of inside and field sales processes
- Excellent presentation skills with strong ability to present both qualitative and quantitative information in a clear, concise and persuasive manner to all levels of the organization
- Exceptional execution skills, with a track record of delivering on financial and strategic commitments
- Strong leadership skills with the ability to inspire, coach, and motivate a team towards achieving goals
- Excellent understanding of sales methodologies, processes, and customer-centric strategies.
- Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
- Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions.
- Knowledgeable and experienced with financial reports, modeling exercises, interpreting and communicating operating and financial information
- Experienced utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook
- 5 years experience in budget and P&L management
- Knowledgeable in Diabetes Management
