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Director – Head of Internal Communications
Company | Payoneer |
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Location | New York, NY, USA |
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Salary | $195000 – $240000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Expert or higher |
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Requirements
- Proven experience leading internal communications in a global, fast-paced environment.
- Ability to write clear, compelling, and engaging content across multiple formats and channels.
- Expertise in both strategic comms planning and tactical execution—you’re as comfortable in the weeds as you are setting vision.
- Executive presence with the ability to influence and guide senior leaders.
- Experience managing and developing a team while staying hands-on.
- Strong judgment and discretion—confident handling sensitive information and complex messaging.
Responsibilities
- Develop and drive a global internal communications strategy that enhances employee engagement and alignment with company goals.
- Partner directly with senior leaders to craft and deliver high-impact messaging, including speeches, talking points, and company-wide announcements.
- Lead the planning and execution of large-scale, cross-company communication moments, from All Hands meetings to major organizational updates.
- Write, edit, and build communication plans, FAQs, newsletters, leadership messages, and campaign content. Quality, clarity, and impact matter.
- Lead and develop a small internal communications team, ensuring alignment and growth while still actively contributing as a doer.
- Serve as a trusted advisor for teams across the company, coaching and consulting on communication approaches and strategies.
Preferred Qualifications
- Minimum 10 years of experience in internal communications, corporate communications, or a related field.
- Bachelor’s degree in Communications, Journalism, Marketing, or a related discipline.
- Strong project management skills with the ability to manage multiple priorities and deadlines.
- Experience working in a publicly traded or highly regulated global organization preferred.
- Familiarity with internal communication tools and platforms (e.g., intranets, newsletters, video messaging).