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Director – Head of Internal Communications

Director – Head of Internal Communications

CompanyPayoneer
LocationNew York, NY, USA
Salary$195000 – $240000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • Proven experience leading internal communications in a global, fast-paced environment.
  • Ability to write clear, compelling, and engaging content across multiple formats and channels.
  • Expertise in both strategic comms planning and tactical execution—you’re as comfortable in the weeds as you are setting vision.
  • Executive presence with the ability to influence and guide senior leaders.
  • Experience managing and developing a team while staying hands-on.
  • Strong judgment and discretion—confident handling sensitive information and complex messaging.

Responsibilities

  • Develop and drive a global internal communications strategy that enhances employee engagement and alignment with company goals.
  • Partner directly with senior leaders to craft and deliver high-impact messaging, including speeches, talking points, and company-wide announcements.
  • Lead the planning and execution of large-scale, cross-company communication moments, from All Hands meetings to major organizational updates.
  • Write, edit, and build communication plans, FAQs, newsletters, leadership messages, and campaign content. Quality, clarity, and impact matter.
  • Lead and develop a small internal communications team, ensuring alignment and growth while still actively contributing as a doer.
  • Serve as a trusted advisor for teams across the company, coaching and consulting on communication approaches and strategies.

Preferred Qualifications

  • Minimum 10 years of experience in internal communications, corporate communications, or a related field.
  • Bachelor’s degree in Communications, Journalism, Marketing, or a related discipline.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Experience working in a publicly traded or highly regulated global organization preferred.
  • Familiarity with internal communication tools and platforms (e.g., intranets, newsletters, video messaging).