Director – Enterprise Applications – Product Manager

Director – Enterprise Applications – Product Manager

Requirements

• Bachelor’s degree in a related discipline and 10 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 8 years’ experience; a Ph.D. and 5 years’ experience in a related field; or 14 years’ experience in a related field.
• 5+ years’ experience in a management or leadership role.
• 10+ years of professional experience
• 6+ years managing and leading employees and complex team efforts
• Experience managing complex work including but not limited to: scoping, planning, decisioning, budgeting, status reporting, issue/risk management, stakeholder management, and communications
• Previous experience in relationship and change management
• Experience with product management and agile practices
• Strong leadership, facilitation, influencing, negotiation, mentoring and personnel management skills
• Excellent analytical and problem-solving abilities
• Willingness to work in a fast-paced, constantly evolving environment
• Experience presenting to and working with senior leadership and stakeholders
• Demonstrated ability and experience leading teams through change and transformation efforts
• Experience with Portfolio Management and Agile lifecycle management tools is preferred
• Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, Project, Visio, and Access) required

Responsibilities

• Build long-term relationships with stakeholders across the organization to gather outcome and performance-based requirements for solutions
• Demonstrate genuine interest in collaborating for success to build customer trust and confidence in IBT’s delivery capabilities
• Ensure appropriate feedback loops are in place, so alignment remains consistent throughout delivery
• Maintain a strong intuitive understanding of clients’ needs and business problems, and act to ensure outcome-based solutions are delivered and issues are resolved quickly
• Create a culture of continuous improvement and ensure retrospectives are occurring within the delivery system and action is taken on opportunities
• Work in collaboration with cross-functional teams (technology, architecture, design, QA, etc.) to ensure timely and high-quality product development and launches
• Maintain ongoing communication with stakeholders as appropriate, defining and explaining priorities, negotiating in challenging situations, and managing expectations through clear and effective dialogue
• Establish product specifications and coordinate with engineering for successful development and implementation
• Define, track, and analyze key performance indicators to evaluate product success and guide future product iterations and improvements
• In partnership with Portfolio Leadership and alignment with approved customer objectives, conduct market research, identify product enhancements, and translate data into usable, valuable products
• Collaborate with the Product Leader and Portfolio Team to align delivery teams with portfolio priorities and projects
• Drive Feature level requirements, including prioritization, acceptance criteria, and metric development
• Understand and lead the delivery teams through Waterfall projects and lead operational changes to introduce Agile best practices when and where appropriate
• Apply critical thinking to evaluate product development opportunities and use stakeholder data to define and prioritize product delivery backlogs
• Prioritize business problems over technology-first mindset when analyzing alternatives and lead the team in effectively communicate the team’s story; ‘Where we’ve been, what we are doing, and where we are going.’
• Participate in the Product Community of Practice to adopt and scale best practices and serve as a mentor and coach with peers and delivery as appropriate
• Continuously monitor and evolve the solution portfolio to meet & exceed user requirements
• Support the efforts to effectively plan work and prep for portfolio decision-making and delivery
• In partnership with the Technology Leader, lead delivery team working sessions and drive reviews, alignment, prioritization, risk remediation, trade-offs, and metrics to optimize solution and value outcomes
• Facilitate proactive dependency management and sequencing of all approved work
• Provide full transparency and visibility to delivery system analysis & insights to include portfolio health reviews
• Lead solution design sessions with cross-divisional stakeholders to gain alignment and understand business outcomes and value tied to products.
• Demonstrate expert understanding of the CEI portfolio capabilities and how technology can be used to solve business problems and create value for the enterprise
• Partner with technical leadership to understand technical challenges and collaborate on solutions
• Foster innovation and stay abreast of new technologies to ensure user requirements meet stakeholder expectations
• Guide delivery team efforts on solution discovery and development on new product ideas and enhancements to existing products
• Cultivate a culture of continuous improvement, driving efficiency and effectiveness
• Drive prioritization and sequencing of approved Features or projects based on value and estimates

Preferred Qualifications

• Degree in related discipline strongly desired.