Director – Enterprise Applications

Director – Enterprise Applications

Requirements

• Bachelor’s degree (Master’s preferred) in Information Technology, Computer Science, Business Administration, or related field.
• Minimum of 10+ years in senior leadership roles, specifically managing enterprise application portfolios, including CRM, FinTech, MarTech and other business-critical enterprise platforms.
• Proven track record of successfully leading complex enterprise application implementations, integrations, migrations, and digital transformation initiatives.
• Extensive experience with cloud-based enterprise application solutions, SaaS implementations, and application lifecycle management.
• Deep knowledge of enterprise application architecture, integration methodologies, and related cybersecurity best practices.
• Strong business acumen with demonstrated ability to align technology strategies to organizational objectives and outcomes.
• Proven experience managing large-scale vendor relationships, negotiating favorable terms, and overseeing substantial budgets.
• Exceptional strategic planning, analytical thinking, problem-solving, and decision-making skills.
• Excellent leadership, communication, and stakeholder management capabilities, with the ability to effectively articulate complex technical strategies to non-technical audiences.
• Commitment to continuous learning, staying abreast of emerging trends, technologies, and best practices in enterprise application management and governance.

Responsibilities

• Develop and execute a strategic roadmap for enterprise applications, aligning technology solutions with the company’s long-term business objectives.
• Provide visionary leadership, fostering innovation, collaboration, accountability, and continuous improvement within the Enterprise Applications team.
• Build, manage, and mentor high-performing teams, clearly defining roles, responsibilities, and key performance indicators (KPIs).
• Leverage deep expertise in Artificial Intelligence (AI) to champion innovation and lead the team in identifying, developing, and deploying cutting-edge AI-driven solutions that enhance business performance and operational efficiency.
• Act as a senior advisor and strategic partner to executives and departmental leaders, providing recommendations and guidance on application-related strategies.
• Oversee the planning, implementation, and continuous improvement of enterprise application solutions, including CRM, FinTech, MarTech and other business-critical enterprise platforms.
• Lead large-scale enterprise application projects, including system upgrades, integrations, migrations, and process automation.
• Drive application modernization initiatives, emphasizing cloud solutions, automation, AI, and emerging technologies to enhance organizational efficiency and agility.
• Establish robust governance, compliance frameworks, and best practices to ensure data integrity, cybersecurity, regulatory compliance, and operational reliability.
• Monitor and optimize the performance, availability, scalability, and cost-effectiveness of the enterprise application portfolio.
• Set clear performance metrics and regularly evaluate application effectiveness, driving continuous improvements and proactive resolution of issues.
• Ensure timely delivery of application projects, effectively managing risks, dependencies, and resource constraints.
• Coordinate closely with cross-functional IT teams (Infrastructure, Cybersecurity, BI/Data Analytics) to ensure cohesive delivery and alignment of enterprise-wide solutions.
• Manage strategic vendor partnerships, negotiate contracts, and ensure delivery against service-level agreements.
• Develop and manage the enterprise applications budget, ensuring strategic alignment and optimal allocation of resources.
• Develop clear business cases to justify investments in enterprise application enhancements, integrations, and major implementations.
• Serve as the primary point of escalation for enterprise application issues, maintaining clear communication with stakeholders regarding resolution timelines and impacts.
• Communicate clearly and consistently with all stakeholders, providing regular updates on strategic initiatives, risks, progress, and application performance.
• Foster strong working relationships with business stakeholders, ensuring enterprise applications continuously support business needs.

Preferred Qualifications

No preferred qualifications provided.