Director – Cloud & Computing Services

Director – Cloud & Computing Services

Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
• Minimum of 10+ years of experience in IT infrastructure and cloud computing, including 5+ years in a leadership role.
• Deep knowledge of cloud platforms (Azure, AWS, or GCP) and enterprise IT infrastructure and optimization product development methodologies, platforms, and tools.
• Strong understanding of security, compliance, DevOps, and automation tools (TerraForm, Ansible, GitHub CoPilot, etc.).
• Proven experience leading teams and managing enterprise IT projects and operations.
• Excellent leadership, communication, and strategic planning skills.

Responsibilities

• Foster relationships with key executives, product directors, and business leaders to identify opportunities for Cloud/Computing Services integration, aligning with ACS’s mission.
• Research and stay current with Cloud/Computing industry trends and best practices for forecasting and road mapping.
• Determine the Cloud/Computing Services Enterprise Strategy, presenting it to CIO and executive leadership.
• Run multiple pilots/proof of concepts to assess effective Cloud/Computing Service models for ACS strategy implementation.
• Act as the Technical Subject Matter Expert for Cloud/Computing Services, reviewing Data and Cloud Architectures to ensure risk and data exposure control.
• Partner with security, application development, networking, and business units to drive innovation and modernization initiatives.
• Strive to automate the Cloud/Computing Services more and more to improve efficiency and delivery.
• Recruit, develop, and retain skilled individuals for high-performing teams.
• Advocate for career growth through mentorship and training plans.
• Foster an environment of open dialogue and diversity of thought to encourage high morale and teamwork.
• Develop capability vision, strategy, and roadmaps, managing change effectively.
• Review team goals and ensure alignment with ACS key performance indicators.
• Track, plan, and coach team members in upskilling and adapting to constant business and IT changes.
• Oversee the design, deployment, and optimization of cloud platforms (e.g., AWS, Azure, etc.).
• Manage cloud governance, cost optimization, security controls, and legal compliance.
• Drive cloud migration strategies and manage hybrid cloud environments.
• Develop a Multi-Cloud and Disaster Recovery strategy.
• Ensure reliable and secure operation of on-premise and cloud-based infrastructure, including servers, storage, virtualization, and networking.
• Establish policies for disaster recovery, business continuity, and service-level management.
• Monitor systems performance, usage, and capacity planning, and provide reports/dashboards that can be shared with the CIO and executive leadership, so they can easily monitor these systems on their own.
• Oversee virtual desktop infrastructure (VDI) and software distribution systems.
• Evaluate and manage vendor relationships for cloud services, hardware, and support contracts.
• Create and manage budgets, forecasts, and cost-control strategies.
• Deliver cloud/computing solutions that utilize automation, Infrastructure as Code methodologies, and are optimized products that perform efficiently and with high quality.
• Develop and communicate a team vision aligned with ACS’s AI vision, guiding long-term and near-term plans.
• Drive continuous improvement of Cloud/Computing programs to increase efficiency, quality, and customer satisfaction.
• Create and present comprehensive proposals to team members and ACS Leadership.
• Ensure documentation of products and processes, validating functional and technical specifications for IT.
• Provide leadership in IT and support ACS Policies and directions, and ensuring that Cloud/Computing policies are up-to-date, documented, and applied consistently across the Cloud(s).
• Act as a catalyst for change in IT culture towards consulting and solutioning with excellent customer service.
• Delegate responsibilities appropriately and empower team members to make decisions in your absence.

Preferred Qualifications

• Experience in Platform Engineering, Infrastructure as Code, and Cloud Center of Excellence is a plus.
• Experience in working with GenAI and other AI initiatives within Cloud/Computing service products is a plus.