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Director – Client Solutions – Global Transaction Banking
Company | TD Bank |
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Location | Toronto, ON, Canada |
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Salary | $185000 – $185000 |
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Type | Full-Time |
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Degrees | Bachelor’s, MBA |
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Experience Level | Expert or higher |
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Requirements
- Undergraduate degree or MBA with 10+ years of industry relevant experience in the financial services sector with an emphasis on Global Transaction Banking including Cash Management, Correspondent Banking, and Trade Finance & Working Capital.
- Demonstrated success in a leadership role focusing on a large Corporate and Financial Institution client base.
- Strong leadership, influencing, negotiation, and communication skills with the ability to effectively collaborate with a wide range of internal and external stakeholders.
- Positive leader that is results-oriented with ability to manage through uncertain situations in a dynamic work environment.
- Change leader that is influential in transformation and ambiguous environments.
- Demonstrated ability to work well individually and as part of a team.
Responsibilities
- Understand, deliver and advocate on the overall TDS client origination strategy, particularly that of Corporate and Investment Banking.
- Advisory for GTB Origination and Client Management leaders and teams, on strategic solutions, transformation management, business architecture and critical business decisions.
- Enable complex onboardings and de-escalate client and internal escalations.
- Representation and counsel for new product and partner initiatives that impact GTB clients.
- Relationship management with TDBG and external supporting partners/vendors to drive optimum experiences and results.
- Spearhead process innovation and conceive improvement opportunities to further optimize business revenue and reduce costs.
- Orchestrate strategic changes and commit to successful delivery of product and regulatory changes that would impact the business, client, and employee experience.
- Marshall governance and control requirements of the businesses and from TD Audit, regulators, risk management, finance etc.
- Support client origination efforts, including annual client reviews, proposals and RFPs, as required.
- Design and lead the delivery of various training and conduct escalation processes.
- Direct and effectively narrate value-added business recommendations, influence & implement sound & superior business decisions/solutions based on accumulating analytics and due diligence intelligence.
- Act as an expert on Treasury, Regulatory & Finance themes to portray TD and GTB as thought leaders to our clients and internal partners.
- Superior communication and conflict resolution abilities to assist with all client and stakeholders’ escalations.
- Motivate, advocate and enable a results-oriented culture within GTB.
- Mentor, guide and coach junior members of the GTB team to develop.
- Plan and attend unique client industry and social events.
- Attend & contribute to industry relevant Treasury and Finance conferences to advocate TD’s Brand.
Preferred Qualifications
- Professional external designation such as Certified Treasury Professional (CTP)/CertICM/Chartered Financial Analyst (CFA)/Chartered Professional Accountant (CPA) preferred.