Director – Client Services

Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
15+ years of client services/account management
15+ years direct marketing experience
Analytically minded, specifically comfortable with data, response metrics and trends
Excellent written and verbal communication skills
Ability to analyze problems and produce a viable solution
Bachelor’s degree required. Technology and math backgrounds a plus
Experience with test planning and use cases
Ability to lead and coordinate people and activities throughout a full solution lifecycle

Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results
Leading strategic client meetings and quarterly business reviews
Interpret and lead client discussions on results and results trending
Drive business by ensuring key program goals are met
Take responsibility for strategy, accurate, and timely program execution
Establish and maintain account profitability, manage internal financial data and forecast as required
Understand, lead and/or manage account development and growth opportunities
Lead and mentor a team for successful career growth.