Skip to content
Director – AV Account Management – Locums
| Company | AMN Healthcare |
|---|
| Location | Dallas, TX, USA |
|---|
| Salary | $77000 – $96000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Senior, Expert or higher |
|---|
Requirements
- Bachelor’s Degree plus 7-10 years of work experience OR High School Diploma/GED plus 11-14 years of work experience
- Experience in a client-facing role
- Experience in sales or account management
- Leadership experience
- Leadership skills
- Excellent interpersonal and mentor skills
- Outstanding oral and written communication skills
- Active affiliation with appropriate professional healthcare networks and organizations
- Knowledge and experience in healthcare executive recruitment, candidate sourcing and networking, technology, quality, and/or process improvement
Responsibilities
- Maintains Enterprise client relationships through direct contact to increase utilization of AMN services, assist with facility order projections, cross-sells AMN services, reviews and shares standard methodologies across Enterprise clients, and resolves sophisticated service calls in order to position AMN as a critical partner in the client’s success.
- Evaluates daily and weekly team member metrics according to top grading criteria to mentor and implement action plans using the performance improvement plan process.
- Conducts monthly/quarterly individual meetings with team members to assess production results and consultative sales approach to project quarterly performance, discuss team member obstacles and team dynamics.
- Coaches and mentors managers and team members by observing and providing feedback to foster development and success of individuals and region.
- Manages escalated customer situations on behalf of team members (e.g. contract clarification and disputes) to preserve dedication and market share.
- Facilitates regional team meetings to determine individual performance, progress and weekly goals by discussing presentations, open jobs, and pending contracts/jobs to expedite.
- Communicates enterprise account management information and progress-to-goals to AMN executive leadership through presentations, reports, and meetings to maintain accountability, set goals, and develop strategies to overcome obstacles.
Preferred Qualifications
No preferred qualifications provided.
