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Director – Asset & Profit Protection

Director – Asset & Profit Protection

CompanyRH
LocationMill Valley, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years of leadership in Asset, Loss, or Profit Protection, with experience in multi-site retail, luxury, or hospitality settings
  • Demonstrated success in leading high-impact investigations and designing risk strategies that protect people, property, and brand reputation
  • Deep understanding of inventory accuracy, operational risk, and jurisdictional compliance
  • Strong analytical skills with the ability to translate data into actionable insights and influence executive decision-making
  • Executive presence and communication skills that inspire trust, clarity, and alignment across all levels
  • Knowledge of labor law, safety regulations, and brand protection best practices; LPQ or LPC certification preferred
  • Proficiency in Google Workspace and business intelligence tools

Responsibilities

  • Lead the vision, strategy, and execution of enterprise-wide Asset & Profit Protection initiatives that safeguard our people, brand, and business
  • Architect and implement forward-thinking solutions to reduce shrink, prevent theft and fraud, and ensure inventory integrity across all RH environments
  • Oversee high-level investigations involving internal misconduct, vendor fraud, and external threats, ensuring ethical, confidential and thorough resolution
  • Partner with internal stakeholders on employee relations and regulatory matters, including documentation, evidence management, and resolution planning
  • Manage third-party security providers with an eye toward service, quality, and partnership
  • Develop dashboards, audits, and KPIs to monitor risk, identify trends, and bring transparency to vulnerabilities and empower leaders to act decisively and proactively
  • Influence the refinement of policies and processes to enhance compliance, safety, and operational integrity
  • Educate and engage field, regional, and distribution partners on loss prevention, risk awareness, and ethical decision-making
  • Stay ahead of emerging risks, such as organized retail crime, labor law changes, and cyber-related threats, and lead proactive mitigation efforts
  • Support physical security and brand protection for in-gallery and off-site events, ensuring every environment reflects our standards of excellence and preparedness

Preferred Qualifications

  • LPQ or LPC certification preferred