Director Appeals Review Unit
| Company | Standard Insurance |
|---|---|
| Location | Remote in USA, Pittsburgh, PA, USA, Kansas City, KS, USA, Portland, OR, USA, United States |
| Salary | $119000 – $190250 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or equivalent experience
- Minimum 5 years experience managing or leading disability claims/appeals teams, either directly or through matrixed relationships
- STD/LTD claims experience
- Hands-on experience with Claim Vantage or other claims processing software
Responsibilities
- Directs unit operations and team members to meet goals for accurate and timely review of contested disability and life insurance claim decisions
- Contributes to the development of strategies to achieve department objectives, meeting or exceeding target metrics
- Provides oversight of the administration of The Standard’s employee disability claims and timely processing/resolution
- Works with key stakeholders in Employee Benefits, Northwestern Mutual, IDI, CTA, and Quality Management to resolve claim escalations
- Responsible for hiring, leading and developing the ARU team, identifying workforce needs and ensuring alignment with organizational expectations, values and vision
- Leverages industry network and resources and serves as a company liaison and expert within the disability claim appeals industry
Preferred Qualifications
- FLMI or CEBS (preferred)
- IDI, Life, & AD&D experience (preferred)