Director – Account Management
| Company | Mastercard |
|---|---|
| Location | O’Fallon, MO, USA, Miami, FL, USA, New York, NY, USA, White Plains, NY, USA, Atlanta, GA, USA |
| Salary | $143000 – $275000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Business experience with related sales and management experience in the payments industry
- Proven track record of planning, managing and closing complex, competitive sales and contract negotiations
- Excellent strategic thinking, communication and analysis skills and a proven track record of creating solutions that increase revenue
- Ability to manage and grow internal and external cross functional relationships and partnerships
- Ability to develop comprehensive growth strategies with varying complexity of contract negotiations, while establishing and maintaining relationships up and down throughout the organization.
Responsibilities
- Influence strategy evolution and support driving net-new Mastercard customer growth
- Strong relationship management: Establish and develop deep rapport with prospects and customers across multiple levels of management.
- Building and managing a portfolio of Mastercard Principal issuers (banks and credit unions) with the objective to help the financial institutions to compete and grow their business by providing solutions that (i) deepen and expand cardholder relationships, (ii) optimize portfolio performance, and (iii) innovate to deliver more targeted and flexible digital solutions.
- Think bold and innovative working with partners to win business leveraging the best of our combined assets.
- Work collaboratively with cross-functional partners as one Mastercard team, to develop and execute joint strategies driving innovative payment solutions to our customers that deliver a superior experience and meaningful value to our customers.
- Enable our Mastercard issuers to deliver more value to its cardholders, customers, and members.
- Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
- Provide consultative industry and Mastercard insights and expertise via business reviews conducted 1:1, 1:few, or via 1:many webinar depending on customer size.
- Manage prospect pipeline, deliver presentations with solutions targeted at customer pain points, and manage through enrollment and execution process. Track pipeline via use of tools such as salesforce.com to ensure visibility throughout the organization.
- Strong understanding of Customer Needs: Work closely with prospects/customers to understand their business objectives, pain points, and goals, and develop tailored account plans to address them using Mastercard’s products and solutions.
Preferred Qualifications
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No preferred qualifications provided.